This only reaffirms my confidence in them, and I'll be telling this story to anyone who will listen. When I called Tradesman Mechanical at 8:00 am the company was able to send a technician by between 12-4 pm window of time. I’ve been really happy with my service from tradesman- I really appreciate their text message appointment confirmations and the technicians have always been very helpful and informative, they often give you really helpful and honest tips above and beyond what they actually came in to do. He advised to get a cleaning & they would charge me the homeowners cost & not the commercial cost! Definitely suggest giving these guys a shot. Lorne truly helps me a lot with his professional knowledge and great patience. Company was recommended by a friend and I would also recommend. Very fantastic service , fast and have a wonderful employee who assisted me asap . Matt and his team showed up at the appointed time, and did a great job of installing our new furnace and air conditioner. Installers showed up right at 8am and were friendly and professional. com_userID = "10667336"; 7 RED FLASHES: This fault code indicates that the flame could not be established. It was easy to book my appointment and find a time that worked for me. It was a great price for the quality of service and technical support and skills they provide. Thank you so much. I loved using the text messaging to reach out to them. Does red light -air flow mean that there is fault with motor or the board and how hard is it to troubleshut which one it is? They were so polite and helpful after my furnace went out, and I received excellent service and advice I knew I made a great choice. We appreciate the service you provide the residents of Winnipeg and were fortunate to be recipients of that support. They took my info. Much better than the company I used before. Also the the proper permits were acquired from the city and hydro and both inspectors came as per code. Turns out it was a warranty issue from a maintenance service call 9 months before. Prior to calling, we were expecting a repair turnaround of up to 24 hours. Very pleased and very happy we took the time to read reviews, both on Google and BBB great ratings on both. Tier 1: 12/1/2009 – 12/31/2010 Water-to-Air EER COP Ground Loop 14.1 3.3 Ground Water 16.2 3.6 Water-to-Water Ground Loop 15.1 3.0 Ground Water 19.1 3.4 Tier 2: 1/1/2011 – 12/31/2011 Water-to-Air EER COP Ground Loop 16.1 3.5 Ground Water 18.2 3.8 Water-to-Water The technician was at my house in 30 mins and was very friendly. Of course, we are dealing with the cold wave and our temps have been below freezing for days. Some models may have different different codes but these are common. In the end, they got a cancellation from somewhere and still managed to come out for my regularly scheduled appointment. Angelo was super, he quickly diagnosed the problem, replaced the malfunctioning part and tested everything out. at 5:30 at night air conditioner stopped turning so texted them and said think I need a new air conditioner. RDJ. ? Thank you ! Any problems in the future I'll be going here. Appliance Guru. After the service, my A/C system runs perfectly. -21 outside and furnace would not ignite. Milkman help me 06-12-2009, 12:15 AM #2. I live 10 km outside Winnipeg and couldn't find any local emergency service and wasn't having luck with Winnipeg until I came across this business. _W.configDomain = "www.weebly.com";_W.relinquish && _W.relinquish() Tradesman called me yesterday to confirm (which is great since it had been a couple weeks since I made the appointment). .wslide-caption-text {} My family woke up without heat on the weekend. We have cold air blowing. Many of the other competitors weren’t able to provide same for 2-5 business days. Our house breaker panel was old out dated not to code and deteriorating with a rats nest of wires. From the moment I spoke with Mark on the phone until the job was completed, the service and experience provided was top notch. Your dealer should be informed when either a critical or non-critical fault occurs. 20 year old furnace has LED code 33 and will not reset after 20 year old Bryant furnace has LED code 33 and will not reset after unplugging it multiple times. var STYLE_PREFIX = 'wsite'; I agree that it's just a little on the high side. Recommended some tips on how we can maintain our new furnace and become more efficient. It is open loop, and I have flushed the heat exchanger and measured water flow - 5 GPM, as regulate … read more. Sheriff was very responsive. He figured out my issues very quickly and did a fantastic job fixing them. Jun & Tracy answered all the questions we had post install. Thumbs up guys. He did a good job in carrying out the annual maintenance of my Gas Furnace and HRV. The second time we dealth with Tradesman was when we availed their furnace cleaning service. Googled "air conditioning repair" looking for a company that has lots of reviews and also good ratings. After looking at the various companies in Winnipeg and their google reviews, come Monday afternoon, I decided to call Tradesman. The work was completed in one day and the team worked in a professional manner, reviewing the work with me throughout the day. Love it. You can tell they care about their customers. Great company to work with and very professional. ) .wsite-menu-default a {font-size:12px !important;} var ASSETS_BASE = '//cdn2.editmysite.com/'; You won’t be sorry you did . 'active', We had met with a competitor before talking to Dan, and are so glad we didn’t go with them. I called up Tradesman immediately, and within minutes, they apologized, took care of the permit problem (including paying my fine), and booked a visit around my schedule the very next day to fix the issue. Showed up at the door with floor covering sheets in hand as it should be with all contractors. They are into the quality of work and not just installing equipment for profit. I like that everytime I deal with anyone from the company they are friendly, upfront and honest. document.documentElement.initCustomerAccountsModels++ var initEvt = document.createEvent('Event'); SHOP PARTS. He was professional, on time and very thorough! They installed my A/C If I could give them 10 stars I would. Dan came down to give the estimate. On the day when the weather was +30 C, humid and no wind. Thank you Tradesman Mechanical. Always great service very helpful and friendly. He was friendly, quick, thorough, and clear in his explanations of both the repair, and the post-repair checks. ... You need to contact your service company and have them find out from Water Furnace if it can be done. .wsite-elements.wsite-footer div.paragraph, .wsite-elements.wsite-footer p, .wsite-elements.wsite-footer .product-block .product-title, .wsite-elements.wsite-footer .product-description, .wsite-elements.wsite-footer .wsite-form-field label, .wsite-elements.wsite-footer .wsite-form-field label{} .wsite-footer blockquote {} We shall always deal with Tradesman. Very very good! So, of course my AC is going to fail during the hottest week of the year. .wsite-not-footer blockquote {} Bless you and thank you so very much!!! false, Very nice personality. He took time to help us understand the situation and reassured us that he would have this issue sorted out promptly. Our hot water tank stopped working and we went without hot water for several days (over the long weekend) and they came in as fast as could be expected after the weekend. Was clean, friendly, and efficient. Water Heater; Ventilation; Air Filtration; Humidity Control; Electrical Services; Sheet Metal Products; Gas Fitting Service ; New Home & Renovation Solutions; Commercial HVAC Repairs & Service; 24/7 Emergency Services; Current Offers; Furnace Fault Codes. Jun quickly diagnosed that the problem was not a faulty condenser pump (as I thought) but actually the capacitor. I went with Tradesman about 15 years ago for a central air installation at another house and was very impressed then too. Had hydro come out to shut off instead and booked for first thing Monday morning. We are still going to talk to a couple other suppliers, but based on that visit, we feel confident that Tradesman could do the job in a professional and expeditious manner. My furnace, A/C and hot water tank will have to be replaced in the next year and I will not hesitate to have Tradesman back to do the entire job. function initFlyouts(){ Great experience all around. I called, and less than hour later, my furnace was back on and running. Took the time to review all inspection points and ecplexp to us how they work. I had excellent experience and would retain their service again in the future. He came prepared, had the parts needed to fix my unit and was on his way about 2 hours after he arrived. Explained what he was going to do and went through it step by step. Keep up the good service Tradesman people! Great experience! very professional, they did a great job on the duct work installation. Replies to a request within minutes (after 7 pm) Would highly recommend this company. Very satisfied customer here! A quick call when they were on their way was appreciated. Gave us a tour of their work with detailed explanation of product installation requirements. I just had my furnace checked for the winter . Thanks again to everyone at Tradesman for your exceptional service. Explained every step to me so that I could make an informed decision on my purchase. Give them a call of you have problems with HVAC. Didn't even have to tell them about the Carrier warranty :) highly recommend. If your furnace fails and you find the flash code, it is very likely the flash code instructions are on a label inside the furnace panel. He was very polite and knowledgeable and got to the root of the problem quickly (blocked pump). .wsite-elements.wsite-footer h2, .wsite-elements.wsite-footer .product-long .product-title, .wsite-elements.wsite-footer .product-large .product-title, .wsite-elements.wsite-footer .product-small .product-title{} This no-light condition occurred 3 times (2 retries) during the call for heat before locking out. We had moved from apartment to house recently and we don't know anything about heating system and had a concern about it That tradesman company contacted us incidentally and sent clarence zacharias as comfort advisor to do free inspection I would recommend this company to my friends and family. PRICING WAS VERY COMPETITIVE. Very prompt & professional service. From initial visit with Dan (who was wonderful) to installation crew, very professional and amiable. - Check installation instructions under section titled “Isolation Relay” for details .-Verify correct furnace sizing. View and Download WaterFurnace 700A11 7 Series installation manual online. Visit our Youtube channel to view our Furnace Fault Codes Videos and please subscribe for more updated videos. The light indicates it is a water flow problem. Flame Sensor: Your furnace’s flame sensor monitors the burner, detecting whether a flame is present. I didn't have to push, or ask. They are knowledgeable, friendly, explain everything clearly, no hard sell, the receptionist even sounded appropriately empathetic at the thought of my cold house at 7am when I called. Jake Canuto from Tradesman is a nice and courteous Service Technician. I would recommend this company and will call them again if I ever need their services. They were polite, very informative and had a quick response on our concern. Your Account. Tradesman will definitely be our first call for future mechanical concerns. They also left my home as clean as it was when they first arrived. There is nothing I would have wanted done differently. Two guys came to install the vents with duct work in crawl space. First time i used Tradesman, I must say, most professioanl service, great install of my AC unit. I am wodering if it's worth my time to call my local serviceman since it is so damn cold. .wsite-headline,.wsite-header-section .wsite-content-title {} The first technician called so I could stay at work until 20 min before he arrived. So I went on the computer. P.S. Matt was very helpful and made sure I understood everything we had done and how they made the install work with ournolder home. Top notch service right from the initial call to the repair and followup. The work was clean and looks amazing. If it is just a dirty condenser you can clean that yourself. 3 years ago, it was top of the line product; Clarence was so friendly and patience answering all our questions and walked us through with the process. I am a pretty decent DIYer, but knew that I did not have the knowledge and tools available to manage this task on short notice. The gentlemen came on time. Very professional, knowledgeable and detail oriented technician. Then, he called again when he was on his way. We'll be calling Tradesman before the end of August to make arrangements to get our furnace serviced for the inevitable change of seasons. I would recommend this company to everyone. I will stick to Tradesman in the future. .wsite-footer blockquote {} Will definitely recommend them to anyone and will definitely use their services in the future. Highly recommend. Thanks Jake! I feel more knowledge about my house and most importantly, I now feel safe in my own home after a Tradesman inspection. Had a natural gas leak late Sunday evening and called. I saw a YouTube video they posted which led me to their ALWAYS OPEN service dept. It was 26 Celsius in my home. At the end, you’d never know that they’d been here. (They called 8 am sharp and said a service man will be there between 11 am and 1 pm) {} Fast service and friendly staff. They installed my A/C and heat pump about 3 years ago. So friendly and polite. All staff at Tradesman are professional, knowledgeable, honest, and great to deal with. I had a few companies come out to provide quotes and Dan went above and beyond my expectations. I would most readily recommend Tradesman and Jun for customer-friendly attitude, honesty, fairness and knowledge. I would happily use their services again, whether for repairs or to purchase a new AC unit. Highly recommend. I would recommend them. Good team, I'd recommend to anyone. .wsite-elements.wsite-not-footer:not(.wsite-header-elements) h2, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-long .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-large .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-small .product-title, #wsite-content h2, #wsite-content .product-long .product-title, #wsite-content .product-large .product-title, #wsite-content .product-small .product-title, .blog-sidebar h2 {} I was very frustrated at the issue so I'm sure I was far from enjoyable to talk to at some points but never did they allow it to change their attitude towards me. The service they provide is way beyond expectations. Tradesman completed a very in-depth assessment of our furnace and air conditioner. Showed up within the time stated. Tactful, timely, and worked their tails off the entire day to get the job done. //-->. They were friendly from beginning to end. Thanks Michael. Discovered no heat in the house Friday night. Had it fixed in about an hour and showed me some valuable things to keep an eye out for in the future. And it's a 10/10 for me! My floors were protected as well as any of my belongings that needed to be moved. Tradesman was at our house within two hours..... on a weekend. I am always a little wary of dealing with most trades. After troubleshooting it as far as I could get, my initial assessment was that the capacitor was likely the problem. .wsite-elements.wsite-not-footer:not(.wsite-header-elements) h2, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-long .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-large .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-small .product-title, #wsite-content h2, #wsite-content .product-long .product-title, #wsite-content .product-large .product-title, #wsite-content .product-small .product-title, .blog-sidebar h2 {} Price was market appropriate for services and equipment. Fast and friendly, Jake came out to give us a quote and was very helpful and informative. Overall it was good experience. .wsite-headline-paragraph,.wsite-header-section .paragraph {} This time we experience the excellent service of Ed Gopez. Lots of personal customer contact and very willing to answer my questions on all aspects of purchase. After the 4th ignition attempt, the blocking fault goes into the locking. I would recommend this company, and use them for future installs! No non sense. • If the unit shuts down again, call your WaterFurnace dealer as soon as possible. I opted to get a new furnace installed. I am not technical and everything was explained well with assurance of ongoing support, which I have no reason to believe will not be there. Very happy customer and will for sure tell all my friends. KC and Matt arrived on time in the morning and worked diligently for most of the day. 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