Your words of appreciation would take us a long way. India - Mumbai Airport Pranaam Lounge - Hey FTers, I'll be flying to Mumbai in the second week of July, and will return in August on United Airlines. After Security Checks, turn right and proceed through the Lotus House. I then was whisked away to the lounge . ... GVK Lounge #229 of 9,304 Restaurants in Mumbai 298 reviews. I felt like a celebrity throughout the process and was the King with my family. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The service provides lounge access, dedicated porter for check-in baggage assistance and complete assistance by Pranaam officer for guests arriving, departing or transiting through CSIA. You can unsubscribe at any time. I cannot say enough in praise of my experiences after 5 trips. They helped me check into my room, and then told me they would collect me to check into my international flight. By clicking on Subscribe, you agree that we may process you information in accordance to these terms. 8, Mumbai International Airport, T2 followed by checking at Emirates counter for which she took a Pranaam buggy. All rights reserved. {"bg":"","mt":"","mr":"","mb":3,"ml":"","pt":"","pr":"","pb":"","pl":"","border":"","rounded":"","rounded_size":"","shadow":""}, Priority Pass, over 1,000 lounges at your fingertips, Mumbai - Chhatrapati Shivaji International (BOM), United re-opens first non-hub lounge at Honolulu airport, WestJet flagship lounge opens at Calgary airport, Lufthansa permanently closes 12 airport lounges, Flagship American Express Centurion Lounge opens at JFK. Whilst on the buggy, Pratiksha asked for our luggage tags so that Wasim could organise the collection of our baggage from the conveyor belt onto a trolley while we cleared Emigration with Pratiksha's guidance. Usual selection of drinks on offer, a small buffet area where there was an assortment of salads, some sandwiches and a couple of desserts things. Description courtesy of Mumbai airport: The Pranaam GVK Lounge is known for its comfortable, contemporary ambience that conveys elegance and for the impeccable, polite and attentive service it provides to its guests. A calm haven for weary travellers, the lounge is an ideal escape from the busy and bustling departure hall. Triple A+ in every aspect. Please choose a different date. As Wasim immediately reached out to take all hand luggage from our tired arms, Pratiksha swiftly ushered us to our private buggy. Without any doubt and hesitation this was the best money spent. Is this a place or activity you would go to on a, Is this a romantic place or activity that you would suggest for, Is this a place or activity you would suggest for, We used their services arriving and departing through Mumbai airport as couples as well as a family of 6 with 2 wheelchairs. The complimentary massage for all passengers, as well as sit down dining area for first class passengers, is awesome. Emirates Business Lounge, located in front of gate 10 of the Mumbai International Airport, is an exclusive area for travelers with this airline. By the time we reached the luggage conveyor belt post Emigration, Wasim had already loaded our trolley and we were good to go! process of security immigration and customs right to our transfer vehicles. Despite the early morning hour, we were received with wide smiles. Vile Parle, Chhatrapati Shivaji International Airport Level 3, Terminal 2. Pranaam GVK Guest Services, Mumbai: See 9 reviews, articles, and photos of Pranaam GVK Guest Services, ranked No.15 on Tripadvisor among 103 attractions in Mumbai. Learn more about the lounge: amenities, photos, review, opening hours, location. Mumbai Airport (BOM) lounges are open to passengers at a … Mumbai Airport did an incredible job with this lounge, as it’s a treat for both business and first class passengers. I have flown to Mumbai 25 times or more. Since it opened earlier this year, Terminal 2 at Mumbai’s Chhatrapati Shivaji International Airport has been getting a lot of love—it was chosen by our readers as their second most Favourite International Airport in the world. They asked me if I wanted to board early, medium or last . Arrive into a very well lit counter where a smiling hostess welcomes you: "Welcome to the Emirates Lounge sir!" The lounge is open 24 hours a day, though it was pretty quiet when I visited at 2.30pm on a Tuesday afternoon (Mumbai airport gets particularly busy later in the evening). Relax at our premium lounge or enjoy a delectable meal to recharge yourself, there’s a lot on offer: Pranaam GVK Lounge at Mumbai - Chhatrapati Shivaji International (BOM) welcomes: Sorry, no records were found. Lounge: Loyalty Lounge (BOM1) Location: Airside - International Departures. Pranaam GVK Guest Services - our new and preferred way to begin and end our international journeys. Official Chatrapati Shivaji International Airport website - live flight details, arrivals & departures, news & advice, Parking at Mumbai Airport. Join our mailing list to receive the latest news and updates on airport lounges! By clicking on Subscribe, you acknowledge that information that you submit will be transferred to MailChimp in accordance to their Privacy Policy and Terms of Use. We were assigned Pranaam Officer, Ms. Pratiksha who was waiting for us with a placard along with our porter Wasim at the Aircraft Arrival Gate, just after the aerobridge. Airport Lounge Access FREE – On the App Store Get Priority Pass App. Priority Pass App. We never share or resell your information. Mumbai - Chhatrapati Shivaji International (BOM) International Terminal 2, after security and duty free shops, turn right then take the elevator in the Pranaam lounge to the 3rd floor : 5:00 pm - 4:00 am ... Mumbai Chhatrapati Shivaji Intl; Terminal 2; Loyalty Lounge ... turn right and proceed through the Lotus House. They handheld us through the entire. ], in fact no where in the world have we been transfered from an Aircraft Gate into a waiting vehicle with such incredible promptness. -Felicia Variava Albert, Managing Director, Blaze Tours & Travels Pvt. I had booked Pranaam's Platinum Arrival Service for 00:05AM on 22 October 2018 at Mumbai International Airport Terminal T2 as my children had School the very same day and I wanted to leave the Airport and reach my car as soon as possible. Watch me getting overexcited with all the free food! Dear Ms. Kassum, Pranaam!! Poonam and her team greeted us on arrival at the gate. Use Mastercard's airport lounge finder to get more such details about the lounge you are looking for! I wish more airports offered such good services. They collected me right on time and took me to my flight check in , handling all my papers and passport through immigration , security etc (fast track ) . For more information, review our our Privacy Policy. Thanks to Pratiksha's and Wasim's super efficiency, my family and I were able to reach home and get to bed very swiftly after such a long and tiring journey. At the specified time they re appeared at my seat and I went in my buggy (quite a long way ) to the departure gate with them. Restaurants near Mumbai Airport, Mumbai on Tripadvisor: Find traveller reviews and candid photos of dining near Mumbai Airport (BOM) in Mumbai, Maharashtra. I would not hesitate to recommend Pranaam GVK Guest Services and their staff. Mumbai Airport Lounges If you are an economy class traveller at Mumbai Airport (BOM), you can access the following airport lounges as long as you are willing to purchase a … They help with bag. Pranaam GVK Lounge offers a quiet and comfortable place to escape from the crowds of the busy departure hall. Stay up-to-date on major lounge openings, exciting developments, and ground service innovations. A special buggy service of the Pranaam lounge at T2 is also provided to passengers to ferry them around the airport. After Passport Control and Security Checkpoint, turn right and proceed through the Lotus House, take the elevator in the Pranaam Lounge to the 3rd Floor. Loyalty Lounge lounge Mumbai Chhatrapati Shivaji Intl Terminal 2. Mumbai Airport Lounge Access: One Stop Reference April 15, 2015 by Ajay 15 Comments This post covers all the lounges available at Mumbai Airport, Terminal 1 & 2, and how to access these lounges. Book Now. This time - i wasnt wowed by the guest relations person. Ltd., Mumbai, India, Hotels with Complimentary Breakfast in Mumbai, Hotels near Sri Sri Radha Gopinath Temple, Points of Interest & Landmarks in Vile Parle East, Surfing, Windsurfing & Kitesurfing in Mumbai, Global Vipassana Pagoda: Tickets & Tours‎, Mani Bhavan Gandhi Museum: Tickets & Tours‎, Chhatrapati Shivaji Terminus: Tickets & Tours‎. International Airport, New Delhi. It is always a pleasure to be met by the staff of Pranaam GVK Guest service, be it on arrival or departure, there is always a smile and a pleasant person to talk to as you navigate through the airport. Her team refused to take any tips! I had a question regarding the Pranaam Lounge I'm 14 Years old, and this will be my first trip by myself internationally. Take the elevator in Pranaam Lounge to the 3rd Floor. The actress in her Tweet, mentioned, “Kindly help,” and shared an image of a note penned by her along with the picture of earring. Unbelievable! For our departure, they met us curb side, took our bags and stick handled us through check in, security, and immigration and to our lounge. Airport: Mumbai Chhatrapati Shivaji Intl (BOM) Terminal: Terminal 2. I have flown to Mumbai 25 times or more. Interested in knowing where the airport lounge is located, their facilities and hours of operation? I was in the Pranaam lounge late on Saturday night. Step into another dimension compared to the old and dirty airport that is outside. The moment we arrived, Wasim hopped off the buggy with our hand luggage and rushed to the Baggage Hall while Pratiksha accompanied us. Data also indicates that more than half or 52 per cent of those using the service were passengers who arrived at CSIA. That was a great savings . A comprehensive tour of the Loyalty Lounge in the Mumbai's International Airport. At the end of the grueling flight, it is lovely to see your name at the end of the jetway and to be welcomed warmly and professionally. more, Top Selling Tours & Activities in and around Mumbai, Response from Traveler836388, Manager at Pranaam GVK Guest Services. But didnt feel. With several lounges at Mumbai Chhatrapati Shivaji Intl Priority Pass customers can refuel, refresh and reconnect before the flight. Thank you so much Pranaam, you have made a fan of me! I was met on arrival by air bridge by a lady and a. porter, and whisked into a private buggy to retrieve my baggage. Domestic to International Meet and Greet November 11, 2018, I was flying solo from Goa to Mumbai (domestic ) and then to Australia ( International ) . 3 Mumbai Mumbai Airport Lounge (MALS) Domestic Departures (T2) Opp Gate no 44 and 45, after ... interconnecting lift from Pranaam Lounge, Level 3, International Departures, Terminal 2, Chennai 7 Bangalore Above Ground Level Lounge Domestic Departures # festiveseason # lohrifestival # makarsankranti # pongal # bihu # uttarayana # TeamPranaam # pranaammeetandassist # pranaamgvkguestservices # mumbaiairport See More As I was a bit anxious about the process, I booked the Pranaam GVK Guest Services for my arrival into Mumbai and international departure. Never have we ever exited Mumbai International Airport T2 so promptly in our entire lives [at peak hour in just 45 minutes! Airport Lounge Access FREE – On the App Store ... turn right and proceed through the Lotus House. ... you can buy a higher package to get access to the Pranaam Lounge which is a separate lounge for paid access. any warmth or kindness or concern towards me or my son in the Guest relations Contact at all. This is the version of our website addressed to speakers of English in the United States. locations, sometimes having my bags ready when I leave Immigration. There were also some small bags of peanuts and of crisps. At the end of the grueling flight, it is lovely to see your name at the end of the jetway and to be welcomed warmly and professionally. I can see that the Mumbai Airport T2's Pranaam At Pranaam GVK Lounge, we take pride in living by the well-known eastern philosophy of ‘Atithi Devo Bhavah’, which translates to mean – a guest is equivalent to god. We will use information provided on this form to be in touch with you. Priority Pass App. Chhatrapati Shivaji International Airport BOM • Mumbai, Maharashtra, India Located in Terminal 2, International (Inside Security) . Pranaam Meet and Assist Service Mumbai are offered by the Airport's Operator, GVK. Juhi Chawla loses diamond earring at Mumbai airport, promises reward for finder 'This morning as I walked towards Gate 8 of Mumbai International Airport, T2, in the driveway, in the Pranaam … Though we were traveling in Economy, we were very kindly allowed to join the shorter and swifter First and Business Class line primarily because Pratiksha was with us and also because the attendants present saw that we were a family with minor children. A calm haven for weary travellers, the lounge is an ideal escape from the busy and bustling departure hall. Take the elevator in Pranaam Lounge to the 3rd Floor. The excellent Pranaam staff drives you to Immigration, managing your carry ons. They then picked us up once again (right on time) and delivered us to our departure gate. Now, it just got better with the opening of the GVK Lounge, the world’s first luxury airport lounge common to passengers of all airlines. Private Departure Transfer from Mumbai Hotel... VIP Assistance at Mumbai Airport - Departure, VIP Assistance at Mumbai Airport - Arrival. Thank you for sharing this feedback with us for my colleague Ms. Supriya. We are glad that we could make you feel special while you travelled through CSMIA, Mumbai. One unexpected great feature is that you get 20 % discount on most duty free goods if you use their services. We were whisked promptly to the Emigration Hall. Please adjust your search criteria and try again. Sorry, there are no tours or activities available to book online for the date(s) you selected. Pranaam Lounge at Chhatrapati Shivaji International Airport (BOM), Terminal 2, International. I commend your training and persons and personalities you employ. We use MailChimp as our marketing automation platform. All the info about the lounge: location, opening hours, conditions and facilities. Previously had great interactions n experiences. Whether you are traveling for business or pleasure, you may unwind in our premium lounge before you set off on your international travel. Pranaam Lounge offers a quiet and comfortable place to escape from the crowds of the busy departure hall. For every trip the team provides personalized service, and are very professional. I was then whisked by buggy to the transit hotel (landside , booked separately by myself) as I had a 7 hour wait until my international flight. BOM Mumbai Airport Lounges - Book your pass Lounges are the best place for either business or holidays, bringing you total peace of mind and a relaxing atmosphere while your stay in the airport. Team Pranaam wishes all a Happy Makar Sankranti As we fly into ... the next chapters of our lives, may it end all moments of sadness and bring joy and happiness! As I am an anxious older traveler, this service made me feel a lot less stressed and the service and the people were all fantastic. Opening hours: 17:00 - … They all stayed until I was walking down the air bridge . ‘Pranaam GVK Guest Services’ is designed to provide guests a seamless and stress-free experience while travelling through Chhatrapati Shivaji International Airport (CSIA), Mumbai. It is very newly opened and the staff were all very customer focussed and courteous. The porter Omkar was very professional and did a Great Job. They then wanted to take me of in a buggy to the lounge, but I wanted to walk around the shops en route, so I was followed around by the buggy, lady and porter ! Thanks and Regards, Team Pranaam, We usually opt for Pranaam services considering we have a small 4 year old son to travel with. Platinum International Airport Arrival Service:-World's Swiftest Transfer from Aircraft Gate into a Waiting Vehicle. © 2021 Sound Imagineers, LLC. This review covers their departure experience from Mumbai's International departureTerminal 2. We send up to one email a week and never resell your information. The spirited staffs at Pranaam lounge ensure you are well-rested before you set off on your trip. It is one of the Best Airports and Largest Airports in the world. After a brief pit stop at the Baggage Hall Restrooms, Wasim helped us through Hand Baggage Scanning and both he and Pratiksha helped locate our Family Driver and dropped us to our car which was on Parking Level 4. The Pranaam GVK Lounge is known for its comfortable, contemporary ambience that conveys elegance and for the impeccable, polite and attentive service it provides to its guests. In her note she shared of the walking out of gate no. PRANAAM TAKES THE EDGE OFF OF EVERYTING! The excellent Pranaam staff drives you to Immigration, managing your carry ons. Most of the international passengers availing the service arrived from Middle East, South-East Asia and Europe.